Returns & Exchanges

At BPerfect Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned within 14 days of receipt provided they are unopened, unused, and in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and reason for return to receive your unique return authorization code.

• 2.
  Package Your Items

  Securely pack your unused products in their original boxes, ensuring all seals are intact to prevent damage during transit.

• 3.
  Ship to BPerfect HQ

  Affix the return label to your package and send it back to our warehouse using a tracked postal service for your peace of mind.

• 4.
  Processing & Refund

  Once our team inspects the returned goods for hygiene compliance, your refund will be processed to your original payment method within 7-10 business days.